Warranty Schedule
Find here an overview of our market leading warranty and after sales service
Extended peace of mind with our Warranty
Madimack is committed to deliver products of the highest quality, performance and durability. Our products are covered by warranty designed to protect your investment and ensuring you enjoy an extended peace of mind.
Need Warranty Support?
Warranty Schedule Information
Pool Heat Pumps
| Heat Pump Model | Heat Exchanger* | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| InverELITE V3 | 25 years | 10 years | 5 years | 1 year |
| InverECO Series | 25 years | 5 years | 3 years | 1 year |
| Eco Series (Pre Jan 2022) |
25 Years | 3 years | 2 years | 1 year |
| InverECLIPSE Series | 25 years | 5 years | 4 years | 1 year |
| InverELITE Max Series (commercial) | 25 years | 5 years | 2 years | 1 year |
Pool Pumps
| Pool Pump Model | Parts | On-Site Labor |
|---|---|---|
| InverFLOW Eco | 3 years | 1 year |
| InverFLOW Pro | 4 years | 1 year |
| InverFLOW Ultra | 4 years | 1 year |
| EFlow | 4 years | 1 year |
Robotic Pool Cleaners
| Robotic Pool Cleaner Model | Parts |
|---|---|
|
Madimack GT Freedom |
3 years |
| Madimack GT560 | 2 years |
Hot Water heat pumps
| Hot Water Model | Heat Exchanger | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| Ereba 17 - 21 | 2 years | 2 years | 2 years | 1 year |
| Ereba Access | 2 years | 2 years | 2 years | 1 year |
| Ereba He | 2 years | 2 years | 2 years | 1 year |
Chillers
| Unit Model | Heat Exchanger | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| Aquaciat LD | 2 years | 2 years | 2 years | 1 year |
| Aquaciat Power ST amp; HE LD | 2 years | 2 years | 2 years | 1 year |
| Powerciat LX | 2 years | 2 years | 2 years | 1 year |
Dehumidifiers
| Unit Model | Heat Exchanger | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| JUNIOR BCP | 2 years | 2 years | 2 years | 1 year |
| AQUAIR BCP | 2 years | 2 years | 2 years | 1 year |
| AIR MASTER BCP | 2 years | 2 years | 2 years | 1 year |
| AQUAIR PREMIUM BCP | 2 years | 2 years | 2 years | 1 year |
* Madimack warranty 1 year labour from date of purchase for service and warranty claims.
How Can I claim my warranty?
Sit back and relax as Madimack units are designed to last by using only the highest quality components and advanced testing procedures before anything is sent to customers. The after sales support is also second to none. If you are having issues with your heat pump system please first check out list of frequently asked questions and if that still doesn't fix the issue, fill in the warranty claim form and let us know about it.
For further information required on our platinum installers, contact us on support@madimack.com.au
